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Cancellation Policy

Effective Date: 10 June 2026

1. Overview

This Cancellation Policy explains how you can cancel your NovaBusiness subscription and what happens when you do.

2. How to Cancel

You can cancel your subscription at any time by contacting us at hello@novaindacoptyltd.com or by using the cancellation option available in your account settings. We will confirm your cancellation within 2 business days.

3. When Cancellation Takes Effect

After cancellation, your subscription will remain active until the end of the current billing period. You will not be charged again for the next billing period. Access to paid features will continue until the end of your current billing cycle.

4. What Happens After Cancellation

After your subscription ends:

  • Your account will revert to the free Starter tier
  • You will retain access to your data and documents
  • Features limited to paid tiers will no longer be available
  • Your data will be retained in accordance with our Privacy Policy and data retention practices

5. Data After Cancellation

Your business data remains accessible on the Starter plan after cancellation. If you wish to close your account and delete your data, please contact us and we will assist. Data deletion is subject to legal and regulatory retention requirements.

6. Reactivation

You can reactivate your subscription at any time by logging in and upgrading your plan. Your previous data and settings will be preserved.

7. Contact Us

Last updated: 10 June 2026. Nova Indaco (Pty) Ltd.